Privacy Policy
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Cove Code LLC ("we", "our", or "us") is committed to protecting your personal information. This policy explains what data we collect, how we use it, and the choices you have.
1. Information We Collect
- Account data — name and email address provided at registration.
- Usage data Optional product analytics is currently disabled. No analytics events, scripts, storage, or third-party analytics requests are sent.
- Quiz response data — answers submitted by respondents to quizzes you create and share.
- Technical data — IP address, browser type, and operating system collected via server logs.
2. How We Use Your Information
- To provide, maintain, and improve the QuizMachine service.
- To send transactional emails such as account confirmations and quiz invitations.
- To enforce our Terms of Service and prevent abuse.
- To comply with applicable legal obligations.
We do not sell your personal information to third parties.
3. Consent for Quiz Responses
Before submitting answers to any quiz, respondents must affirmatively check a box confirming they have read and agree to this Privacy Policy. No quiz response — including any personal data a respondent chooses to enter in their answers (e.g. a free-text name or email) — is stored without this consent being given for that specific submission.
For quiz response data specifically, the quiz creator (the "Trainer" or organisation account that built and shared the quiz) is the data controller under GDPR — they decide what questions to ask and what to do with the responses. Cove Code LLC acts as a data processor, storing and delivering that data on the quiz creator's behalf. Requests about a specific quiz's response data (access, correction, deletion) should generally go to that quiz's creator first; Cove Code LLC can assist where the creator is unreachable or where the request concerns your own account data directly.
4. Cookies
We use first-party authentication, security, and consent cookies only for their stated purposes. Optional analytics storage is created only when analytics is enabled and you consent. We do not use advertising or cross-site tracking cookies.
Analytics: Optional product analytics is currently disabled. No analytics events, scripts, storage, or third-party analytics requests are sent.
5. Data Sharing
We share your data only with:
- Infrastructure providers — cloud hosting and database services that process data on our behalf under strict data-processing agreements.
- Email delivery — Brevo sends account, payment and quiz emails on our behalf.
- Payment providers — Lemon Squeezy (merchant of record for plans) and Stripe (for quizzes and packages sold by trainers) process payment details. We receive order status and amounts, never card numbers.
- AI providers — when a quiz owner turns on AI features, questions, answers and uploaded images are sent to the AI provider the quiz owner chose, using the quiz owner's own API key. Depending on the provider, this data may be processed in the United States, China, South Korea or elsewhere outside the EU/EEA. If a respondent uses AI chat, the question, their answer and the conversation are sent to the respondent's own configured AI provider instead.
- Error monitoring — Sentry receives technical error reports. Request contents, cookies and headers are removed before sending.
- Legal authorities — when required by law or to protect the rights and safety of our users.
We host the service on Microsoft Azure in France and store data in TiDB Cloud on AWS in Frankfurt, Germany. Some of these providers process data outside the EU/EEA. Those transfers rely on the provider's data-processing terms, such as standard contractual clauses or an adequacy decision.
6. Data Retention
We retain account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at hello@quizmachine.io. Quiz response data is retained until the quiz owner deletes it.
Payment and refund records are kept for as long as tax and accounting law requires, even after an account is deleted.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict its processing. To exercise these rights, contact us at hello@quizmachine.io.
8. Security
We implement industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. No system is completely secure; we encourage you to use a strong, unique password.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice in the application. Your continued use of QuizMachine after changes take effect constitutes acceptance of the updated policy.
10. Contact
Questions about this policy? Email us at hello@quizmachine.io.
Cove Code LLC30 N Gould St Ste N, Sheridan, WY 82801